A recent conflict did occur when a member of the teaching
staff listed an unapproved field trip on her lesson plan. She was upset when I returned her plan
unapproved and asked for her field trip approval information. However, she did not voice her concerns to
me. Instead, she told another co-worker
that she felt my inquiry and subsequent denial was unfair. I asked to speak with both this staff member
and her Lead Teacher. The Lead Teacher
is responsible for reviewing lesson plans prior to them hitting my desk. The information regarding field trip approval
had been given to the Lead and was reviewed with all teaching staff.
I met with both
staff members in the teacher’s classroom at the end of the day. I believed the teacher would be comfortable
in her environment instead of my office.
I was able to remind her of center policy regarding field trip
requests. I brought a form along so we
could fill it out together. I also
reminded her that may door is always open to discuss any questions or concerns.
I chose not to
bring up the indirect method initially used to voice her concerns; this would
not be conflict resolution. Instead, I
reminded her of a more direct way to get her needs met. Prior to this weeks reading, I would have
most likely held the meeting in my office or the training room out of
convenience. However, I wanted to get a
handle on the latent tension that was building and prevent overt conflict or a
power struggle by quickly resolving the issue using a Third side conflict
resolution technique (TS, nd). “Conflict
is not a bad thing” it is how we manage conflict that counts (TS, nd).
Reference
The Third Side.
(n.d.). The third side. Retrieved from http://www.thirdside.org/